Job Description

Mint Source is a remote-first bridge that connects vibrant talent with international clients and agencies, enabling skilled individuals to showcase their expertise on a global stage.

Role Overview

Mint Source is hiring a Project Manager to join a Canadian performance creative agency that builds scroll-stopping static ads for DTC brands across health, apparel, pet, and fitness verticals. This is a hybrid internal and client-supporting role: you’ll keep work flowing across the agency’s creative pipeline (strategists, AI image creators, designers, email designers) while also assisting the founder with client-facing tasks like quick updates, reports, and acting as a liaison when he’s unavailable. The agency currently runs 8 client accounts and operates as an AI-forward team with a custom internal project management tool, Slack, and AI tools woven into how the team thinks, plans, and ships. You’ll be stepping into an established function, replacing someone who recently left, and your job is to make sure briefs, deadlines, and deliverables don’t slip across all 8 accounts.

What You’ll Do

• Coordinate work across the agency’s creative pipeline, from strategy intake to final delivery, making sure every brief moves forward on time across all 8 client accounts.
• Manage the day-to-day flow of work using the agency’s custom project management tool and Slack as your primary working environments.
• Support the founder with client-facing tasks: sending quick updates and reports, acting as a liaison between the client and team when he’s unavailable, and keeping client communication moving when he’s stretched.
• Plan and prioritize work across the team, balancing capacity, deadlines, and shifting client priorities without dropping handoffs.
• Run the agency’s working cadence: kickoffs, status check-ins, deadline reviews, and post-project retros.
• Spot bottlenecks and inefficiencies in how work flows through the agency, and propose improvements (often with AI tools) to keep the team moving faster.
• Use AI tools (Claude, Claude Code, and others the team adopts) to draft updates, summarize threads, automate repetitive ops, and offload busywork from you and the team.
• Onboard new team members into the agency’s tools, workflows, and client context.
• Surface risks early, flagging delays, capacity issues, or scope creep before they become deadline misses.

What We’re Looking For

• 2+ years of project management experience at a creative, marketing, advertising, or production agency.
• Working knowledge of performance marketing and paid creative is a strong plus. Understanding what makes a static ad work, what creative testing looks like, and how performance teams operate will help you communicate with clients and the team more sharply.
• Excellent written and spoken English. You’ll be in regular Slack communication with North American clients on the founder’s behalf, so clear, fast, professional written communication is non-negotiable.
• Hands-on experience coordinating work across multiple client accounts or projects in parallel without dropping balls.
• Strong working knowledge of project management tools (ClickUp, Asana, Monday, or similar). Comfortable picking up new tools quickly, including a custom internal tool you’ll be onboarded into.
• Comfortable working with AI tools as part of your daily workflow. You don’t need to be a power user, but you should be willing to use Claude, Claude Code, or similar tools to write faster, summarize, automate, and improve how you work.
• Building small automations or internal systems with AI is a strong plus. Someone who’s comfortable creating Zapier flows or light scripting will stand out.
• Calm under pressure and methodical. You can hold multiple priorities in your head, triage in real time, and make tradeoffs without losing momentum.
• High ownership mindset. You don’t wait to be told something is broken, you spot it, flag it, and propose a fix.
• Comfortable working full EST hours (9am–5pm ET) with full overlap with North American teams.

Key Performance Metrics (KPIs)

• On-time delivery: percentage of briefs and projects shipped on or before deadline across all 8 client accounts.
• Client communication support: response time, clarity, and proactive flagging of risks when handling client comms on the founder’s behalf.
• Team flow: how smoothly work moves through the pipeline without bottlenecks, missed handoffs, or surprises.
• Agency contribution: improvements you’ve identified and implemented (process changes, AI tools adopted, automations built, SOPs introduced).
• 30/60/90 ramp: by Day 30, fully oriented in the agency’s tools, pipeline, and 8 client accounts, running daily ops with light supervision. By Day 60, operating independently across all accounts, with the team and the founder confident in your handle on priorities. By Day 90, recognized as a trusted operator who is actively improving how the agency runs, not just keeping things on track.

What You Get

• Competitive compensation based on experience and geography, with room to flex up for exceptional candidates.
• Fully remote setup with consistent EST working hours and a tight, AI-forward team.
• Direct exposure to how a high-performing performance creative agency runs, end to end.
• Autonomy to own how work flows through the agency, with leadership support to implement improvements.
• Structured feedback and clear KPIs from day one.
• Back-office support from Mint Source for payroll, onboarding, and HR.