Date PostedJanuary 13, 2024
Expiration dateFebruary 4, 2024
Hey there! We’re looking for a Customer Success Specialist for a company that supports financial teams. If you are a people person, and you have great communication skills, keep reading!
🌎 100% Remote
💵 Salary in USD
📍 Latin America – Reporting to Australia
🕒 Full Time
🇬🇧 Advanced English
About our client 🤓
You will be working for our client, a growing australian SaaS company. Their integrated solution for Accounts Payables, has been designed to help businesses Streamline, Automate and Protect their Accounts Payable. Working mainly with clients from the US and Canada and looking to expand their business globally
As part of our commitment to finding the best talent for our client, Athyna will be facilitating the selection process for this position. However, please note that the final hiring decision will be made directly with our client
About Athyna 🙋🏻
Athyna is a Global Talent Platform, helping align world-class talent with the best employment opportunities across the globe.
We believe in the future of work. That’s why we are a 100% globally distributed team across 5 continents. We believe in people, and we value freedom, integrity, quality, and sustainability.
We’re proudly carbon neutral as an organization and 5% of all revenue funds impact-driven startups & climate tech. We’re very keen on social impact – we truly care about everyone on our team, and we want to make the world a better place for all of us.
In your day-to-day, you will 👇🏼
- Effectively manage the onboarding and implementation of new clients.
- Provide user training, ongoing support and troubleshooting to ensure the software is working correctly and meeting the client needs.
- Collaborate with our product and technology teams to ensure our clients are getting the most out of the software and to help improve the service.
Skills you have 🚀
- +2 years of experience working on similar roles.
- Advanced English level.
- Proven experience in a software implementation and customer support role.
Skills that will make you stand out 💥
- Experience with ERP or accounting systems (eg. SYSPRO, Acumatica, Epicor) is desirable.
You’ll be entitled to 🙌🏼
💵 Salary in USD
🤗 Opportunity to work in an amazing environment
🚀 Great opportunities for career growth