Customer Success Specialist

Job Overview

  • Date Posted
    January 13, 2024
  • Location
  • Expiration date
    February 4, 2024

Job Description

Hey there! We’re looking for a Customer Success Specialist for a company that supports financial teams. If you are a people person, and you have great communication skills, keep reading!

🌎 100% Remote

πŸ’΅ Salary in USD

πŸ“ Latin America – Reporting to Australia

πŸ•’ Full Time

πŸ‡¬πŸ‡§ Advanced English

 

About our client πŸ€“

You will be working for our client, a growing australian SaaS company. Their integrated solution for Accounts Payables, has been designed to help businesses Streamline, Automate and Protect their Accounts Payable. Working mainly with clients from the US and Canada and looking to expand their business globally

As part of our commitment to finding the best talent for our client, Athyna will be facilitating the selection process for this position. However, please note that the final hiring decision will be made directly with our client

 

About Athyna πŸ™‹πŸ»

Athyna is a Global Talent Platform, helping align world-class talent with the best employment opportunities across the globe.

We believe in the future of work. That’s why we are a 100% globally distributed team across 5 continents. We believe in people, and we value freedom, integrity, quality, and sustainability.

We’re proudly carbon neutral as an organization and 5% of all revenue funds impact-driven startups & climate tech. We’re very keen on social impact – we truly care about everyone on our team, and we want to make the world a better place for all of us.

 

In your day-to-day, you will πŸ‘‡πŸΌ

  • Effectively manage the onboarding and implementation of new clients.
  • Provide user training, ongoing support and troubleshooting to ensure the software is working correctly and meeting the client needs.
  • Collaborate with our product and technology teams to ensure our clients are getting the most out of the software and to help improve the service.

 

Skills you have πŸš€

  • +2 years of experience working on similar roles.
  • Advanced English level.
  • Proven experience in a software implementation and customer support role.

 

Skills that will make you stand out πŸ’₯

  • Experience with ERP or accounting systems (eg. SYSPRO, Acumatica, Epicor) is desirable.

 

You’ll be entitled to πŸ™ŒπŸΌ

🌴PTO

πŸ’΅ Salary in USD

πŸŽ„National Holidays

πŸ€— Opportunity to work in an amazing environment

πŸš€ Great opportunities for career growth