Job Description

SpinBet, the premier casino created by gamblers for gamblers, is on the lookout for a detail-oriented and proactive CRM Executive to join our dynamic team. In this role, you will work closely with the CRM Operational Manager to plan, execute, and optimize CRM campaigns across multiple brands and markets. You will play a critical role in executing campaign calendars, setting up omnichannel campaigns, and ensuring the seamless delivery of promotions and bonuses. This is an excellent opportunity for someone with a passion for CRM to grow and develop their skills in a fast-paced, supportive environment.

About SpinBet:

• 🚀 Rapid Growth: Join a company that has expanded to over 120 staff across two offices and four continents in just one year.
• 🎲 Passion for Players: We approach our work with empathy, ensuring an outstanding customer experience in everything we do.
• 🌟Achievers’ Hub: Join a high achieving team, where every member contributes to the success of our expanding global casino operation. The sky’s the limit!
  

Position: CRM Executive, reporting to the CRM Operations Manager

• Location: Fully remote or hybrid during probation if based in Malta
• Working Hours: Monday to Friday 7/8am to 5/6pm CET
  

What you’ll be doing:

• Campaign Execution: Collaborate with the CRM Operational Manager to plan and execute CRM campaigns across various channels, ensuring all activities are aligned with the overall CRM strategy.
• Omnichannel Setup: Set up and manage all omnichannel campaigns, including email, SMS, push notifications, and in-app messages, ensuring they are executed flawlessly.
• Calendar Management: Assist in managing and executing CRM campaign calendars, ensuring that all activities are delivered on time and meet the required standards.
• Design Coordination: Work closely with the design team to request and review creative assets for campaigns, ensuring that all materials meet brand guidelines and campaign objectives.
• Promotions & Bonuses: Set up and manage customer bonuses and promotions, ensuring that they are configured correctly and delivered to the target audience.
• Attention to Detail: Maintain a keen eye for detail in all aspects of campaign execution, from setup to final delivery, ensuring accuracy and quality.
• Collaboration: Work collaboratively with other team members and departments to ensure smooth execution of CRM activities and contribute to a positive team environment.
  

What we’re looking for:

•  At least 1 year of experience in a CRM role in the iGaming industry, with a proven ability to execute campaigns and manage CRM tools.
• An easy-going, team-oriented individual who enjoys working collaboratively and is eager to take ownership of their role.
• A hard worker with a strong desire to learn, grow, and contribute to the success of the team and the broader business.
• A motivated individual who is looking for opportunities to develop their skills and advance their career in the CRM industry.
• Experience with CRM tools, particularly FastTrack, is a significant advantage.
• A strong eye for detail and commitment to delivering high-quality work

What we offer:

• Fully remote / flexible role .
• Competitive salary.
• Health insurance, sports and internet allowance if based in Malta.
• A great company to work for!
  

Ready to bring your energy to SpinBet? Apply now and join a team where everyone’s dedication fuels our journey to success!