Job Description

Account Executives at Shopify own merchant growth. You find, win, and launch merchants onto the platform, then set them up to succeed. This posting spans every segment, from SMB through Mid-Market, Large, and Enterprise, and covers both direct-to-consumer (DTC) and retail selling. You own the merchant relationship from first contact through to a live, transacting merchant, creating value for merchants in a way that creates value for Shopify across both new acquisition and expansion.

Note: By applying to the Account Executive posting, our recruiters and hiring managers across various departments will review your resume for open roles across SMB, Mid-Market, Large and Enterprise segments. We aim for you to apply once and have your resume evaluated by multiple teams to ensure the best match for the right roles.

Key Responsibilities

• Generate your own pipeline. Self-source and run consistent outbound prospecting across email, phone, and LinkedIn to open new merchant conversations.
• Own the merchant relationship end to end, from first contact through to a live, transacting merchant.
• Run the full sales cycle: qualify opportunities, lead discovery, document merchant goals and pain points, and navigate the buying process with both champions and economic buyers.
• Practice value-based selling by quantifying business impact and present clear return-on-investment narratives tailored to each merchant, not one-size-fits-all pitches.

Qualifications

• Proven experience in a closing sales role, with a track record of executing in competitive environments and delivering results.
• Strong comfort with outbound prospecting and operating in a high-volume sales environment.
• Demonstrated ability to run an end-to-end sales cycle, from discovery through recommendation, negotiation, and close.
• A consultative, relationship-driven style that builds trust quickly and uncovers real merchant needs.
• Resilience and adaptability. You stay effective when priorities shift and conditions change.
• Strong organization and time management across multiple opportunities without losing rigor.
• Experience with a customer relationship management (CRM) platform and sales engagement tools.

Nice to have

• Familiarity with commerce and experience selling SaaS.

What we’re looking for in salespeople

• Builder mindset: You don’t just follow a playbook—you improve it. You test, iterate, document, and scale what works.
• Closing discipline: You’ve owned outcomes and can run a process forward with urgency and rigor (closing experience required for AE roles).
• Outbound excellence: You proactively create a pipeline through high-intent outreach across channels (calls, email, social, events, partners).
• Technical sales craft: You run structured discovery, quantify impact, build mutual plans, and maintain strong CRM hygiene/forecasting.
• Execution intensity: You bring pace, resilience, competitiveness, and the ability to take a hit and keep going.
• High agency: You default to action, take ownership, and don’t wait to be told.
• Thrive in ambiguity + change: You stay effective when priorities shift, products evolve, and you’re building while selling.

How we work

Shopify rewards builders with high agency. You’ll have real autonomy, high standards, and a fast pace. We iterate, we challenge each other, and we expect you to take ownership of outcomes—not wait for perfect conditions. If you want comfort and certainty, this won’t fit. If you want responsibility and growth, it will.

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries. 

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Put AI agents and tools to work on the tasks they’re built for, and focus on the work only humans can do
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.