Job Description

Location: This role is fully remote but must overlap with the East Africa timezone by at least 4 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.

About this role

The VP, Strategic Operations will serve as a key strategic partner to GiveDirectly’s Executive Director (ED), advising on organizational direction and ensuring org-wide objectives are met. We view being a high-performing, lean org that leads the sector on efficiency and on recipient dignity and agency as a core part of our DNA, and the VP, Strategic Operations will be responsible for maintaining and raising that high performance bar to achieve excellence as we scale. In this role, the VP, Strategic Operations  will hold a seat on GiveDirectly’s Executive Committee (ExCo), serving as a key thought partner to ExCo members, driving key decisions, acting on behalf of the ED’s agenda. Responsibilities will include setting, tracking, and reporting on org-wide KPIs; evaluating program effectiveness org-wide (design, impact, efficiency, fraud) and driving system-wide improvements in partnership with ops leaders; communicating strategic vision to the broader organization; and more.

Level: VP

Travel Requirement: 15%

What you’ll do:

• Design and implement strong systems and processes for organizational management
  • Build out reporting & planning capabilities and cadence for priority and goal setting, strategic decision making and resource allocation, reflection, and continuous improvement
  • Implement new KPI system, get buy-in across org-wide leaders, and implement regular cadence of evaluating and communicating progress
  • Support org-wide alignment on performance expectations for each function, and ensure consistent adherence to high performance standards
• Support the development and maintenance of a strong Executive Team and Operating Team culture
  • Establish cadence of meeting, in-person meetings, and reporting, as well as the communication channels necessary to ensure leadership team members report high levels of accountability, engagement, and belonging for themselves and others
  • Plan and lead all Executive Team and Operating Team meetings, ensuring that the team’s use of time is efficient, aligned with strategic priorities, and appropriately action-oriented
  • Implement and enforce system for tracking decision owners and timelines, and accountability measures for making those decisions
• Lead Cross-functional, high-impact Projects/programs as directed by the ED
  • Identify and rank pain-points and gaps in current program design, program delivery, and monitoring and evaluation. Develop strategic solutions, and work with functional leads to implement them.
  • Implement accountability measures that ensure controls to reduce fraud risk are executed org-wide
  • Coordinate interactions amongst and support to the executive leadership team as needed (e.g., lead on setting agendas for offsites, coordinating board meeting preparations, etc).
  • Act as hiring manager, on behalf of the ED, for key leadership positions
• Lead proactive identification of issues and successful execution of resolutions
  • Identify and elevate those issues about which the Executive Director should be aware and frame/position ideas to resolve the problem/mitigate the risk.
  • Facilitate ongoing coordination amongst functional leads, and keep Executive Director informed of progress towards issue resolution
• Communicate strategic vision org-wide
  • Serve as a lead author/voice for key internal communications
  • Utilize existing/new channels to convey (and ensure understanding of) updates, changes, and charges from the Executive Director’s Office to key leaders and broader organization

What you’ll bring:

• Exceptional alignment with GiveDirectly Values
• Active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
• Language Requirement: English
• Experience:
  • Cash transfer program operations (design, implementation, evaluation)
  • Complex stakeholder management (at most senior levels of leadership)

We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.

 

Compensation

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus)  falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.

• The United States base salary for this role is $150,000 USD.

This role is fully remote, so if you are not based in the US we will share an estimated salary benchmark for the country you are based in during the hiring process.

 

Why work at GiveDirectly?

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

• A positive and supportive team with opportunities for advancement
• A demonstrated commitment to helping all staff develop and grow
• A competitive salary, including bonus
• A robust health benefits plan (exact details will vary by country)
• Unlimited PTO (that we encourage staff to take!)
• Desk allowance and flexible work location