Job Overview

Job Description

Hi there!

Zapier is looking for a detail-oriented and strategic editor to join our content marketing team.

In this role, you’ll be the last-eyes-on editor for a variety of content assets within product marketing and Zapier ecosystem partner initiatives, including product launches, landing pages, case studies, webinars, blog posts, emails , and more. You’ll also play a key role in project management and a supporting role in product and partnership content strategy. Alongside our world-class team of writers and editors, you’ll edit content that transforms people into Automation Heroes at work by helping them discover and succeed with Zapier. If you’re interested in driving your content career at a fast-growing and profitable company, read on.

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier.

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

About You

You’re an excellent editor. You’re an expert in spelling, grammar, voice, and tone. You never miss a typo, and you have a strong attention to detail as well as significant experience in substantive/developmental editing, copyediting, and proofreading.

The audience comes first. You’re good at turning confusing, messy concepts and/or copy into delightful moments for users, always considering the engagement experience.

You know content marketing. You have 3-5 years of experience editing a wide variety of marketing assets (landing pages, emails, webinar decks, etc.) and long-form content (blog posts, white papers, etc.), preferably for a B2B SaaS company.

Feedback comes naturally. You champion writers and give clear, actionable feedback on drafts. You’re comfortable delivering critical and positive feedback early and often to inspire growth and ensure success.

You can juggle multiple projects. You maintain focus on project goals throughout many stages of execution and have problem-solving instincts that work toward resolution by default. Working on many projects that involve different stakeholders, goals, and target audiences sounds like fun to you.

You’re a team player. You’re comfortable working cross-functionally and can collaborate with multiple departments and stakeholders. You’re comfortable editing work from varying levels of writing backgrounds, from cross-functional stakeholders to seasoned in-house writers. You thrive on receiving constructive feedback, and you realize that the work you do contributes to the company’s goals and mission of making automation work for everyone.

Efficiency is important. Zapier is all about finding ways to work better, whether through automation, simplification, or prioritization. You’re great at setting up systems and processes that will help you focus on the most important work.

Things You’ll Do

In this role, you’ll get experience with a little bit of everything. That said, here are some things you’ll do:

  • Edit all content for product marketing and Zapier partner initiatives, including product launches, case studies, webinars, blog posts, emails, and more
  • Ensure grammatical accuracy and maintain editorial brand standards across all produced content
  • Work with and provide consistent feedback to a dedicated in-house writer, including in-draft edits and big-picture trends, to support their long-term career growth
  • Provide editing and proofreading services to various cross-functional teams, customizing feedback to level of writer expertise
  • Serve as a liaison between product marketing, partnerships marketing, and content marketing teams, championing content strategy goals and bringing a collaborative mindset
  • Help with project management and capacity planning for content production
  • Collaborate cross-functionally with multiple departments and external stakeholders to produce effective content, and develop new and better cross-functional systems


How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We’re looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we’re excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone’s identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact [email protected]

Application Deadline: 

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.