Job Description

Chore exists to kill admin so founders don’t have to Chore No More and build their dreams. We are the end of admin. We are the future. We are the better world for everyone.

We work behind the scenes to help our clients win. We like efficiency. We geek out on checklists. We are transparent with each other and our clients. We are professional, inclusive, and autonomous and our goal is to provide a culture that fosters long-term success, is reputation & trust-based, fun, and pushes each of us to always learn.

We are seeking a highly motivated and versatile Business Operations Specialist / Associate to join our dynamic global team. This is a true generalist role, perfect for a detail-oriented professional who excels at wearing multiple hats and is passionate about supporting various business functions, including HR, finance, compliance, and customer support.

As a Business Operations Specialist, you will be a key member of our global operations team, responsible for a wide range of tasks that ensure our startup business clients run efficiently. This is a multi-faceted role that requires a blend of skills in:

• People Operations (HR): Assisting with employee onboarding, maintaining HR records, and serving as a point of contact for employee inquiries.
• Financial Administration: Processing invoices, assisting with expense reports, and ensuring compliance with financial procedures.
• Compliance and Detail-Oriented Work: Supporting compliance initiatives and maintaining accurate records with a high degree of attention to detail.
• Customer and Stakeholder Support: Acting as a primary point of contact for both internal teams and external customers, providing timely and professional support, and effectively resolving issues for frustrated customers.

An Operations Specialist serves as a tightly coupled teammate with our Operations Partner/Chief Chore Officer, who acts as a fractional Chief of Staff/Chief Operating Officer for our clients. You will work with 5-10 startup founders / CEOs to tackle key tactical projects or as part of our Client Operations team working on major initiatives across clients.

**Accepting applicants only from Outside the United States**

Some examples of the work we do:

• Payroll, accounts payable and receivable, compliance tasks
• Tactical responsibilities still require judgment and thoughtfulness — “can you work with our accountant to get taxes filed?” or “can you get this NDA out to a customer and coordinate if there are any issues?”
• Research and problem-solving for back-office edge cases
• Contributing to our KB (internal + client-facing + public-facing blogs!) to create a centralized, reusable source of wisdom and best practices in startup building. Every startup reinvents the wheel on HR / Finance / Legal Ops, and this drives us crazy!

Qualifications/Skills:

• 2-6+ years of working on back-office administration, support, or operations including areas such as Human Resources, Finance, or compliance. Other roles that work directly with customers such as legal, customer service, accounting/bookkeeping, or executive assistants may also be fantastic fits.
  • Note that we love attorneys, engineers, or other individuals used to working in high pressure but energizing environments.
• Experience with project management.
• Experience with detail-required data-entry.
• Are total geeks for better processes, more standardization, and reinventing things just enough to make them more efficient. You enjoy improving every day. 
• Checking items off of your work list, while also considering ‘how can I do this process more efficiently,’ brings a smile to your face. There is always more to do for clients and you thrive on getting things done while simultaneously knowing that you are helping to move these amazing startups forward.
• People who have a deep dedication to client service, doing right by our stakeholders, and going above and beyond to make sure our early adopters love us.
• Smart, detail-oriented, a multi-tasker with GREAT communication skills!
• Experience and comfort using the following is ideal but not required: Slack, Notion, Gmail, Asana, or ClickUp.
• An understanding of bookkeeping/accounting or early-stage finance is a plus.
• You are comfortable (and enjoy) working US business hours.
• You want to join a passionate, fun, and kind team for the long term (2+ years). While this role might be a stepping stone and we celebrate our team member’s growth, if you apply, our assumption is that you’d prefer a job where you can see yourself for several years over one where you think you’d be gone in 12 months. 

Compensation: 

• Compensation varies by country with the potential to earn up to 30% more in bonuses, quarterly.
• Compensation is adjusted based on cost of living factors. While we strive to ensure equitable take-home pay using a Cost of Living Cost Calculator, compensation may differ significantly depending on your location. We strive to equalize not for initial pay but how much you have after your personal taxes, fees, and cost of living in your country.
  • Compensation in Latin American is $15,000/yr.
  • Compensation in Eastern Europe is $16,000/yr.
  • Compensation in India is $12,000/yr.
  • Compensation in Africa is $10,200/yr.
  • Compensation in Philippines is $10,200/yr.
• Every team member receives equity in Chore, which is variable based on level. Since we’re building for the long-term, we offer equity on the high side.
• Up to $50/mo in reimbursable health care costs.
• Note: we do not negotiate as we believe it is biased against various groups and creates poor dynamics. Instead, we pay and promote based on performance and meeting clearly defined metrics. Base compensation is predicated on your location only.

The Best Parts:

• We are fully remote and do not require any travel
• We’re good people who work well together while solving critical problems for awesome startups.