Circle is building the all-in-one community platform for creators and brands: think “Shopify for creator/brand-led communities”. We make it really easy to bring people, discussions, live streams, content, events and payments together — all in one place, all under a personalized brand.

In November 2021, Circle raised $25M (Series A) to accelerate the way we help creators and brands interact with their customers, their partners, and their community.

Circle is a 100% remote company! We now have a team of about 100 (and growing) based in different countries all around the world.

We are looking for a temporary, part-time*Community Operations Coordinator (approximately 20 hours/week) to support the daily management of Circle’s fast-growing customer community. Reporting to the Head of Community, you will play a critical role in ensuring that all of our community events and programs run smoothly and provide a great experience for all of our community builders.

What you’ll be doing

• • • Events Management:
    • Schedule all events hosted in Circle’s customer community, ensuring each event has the right level of information and detail to drive RSVPs.
    • Be the point of contact for event preparation, liaising with external speakers and offering pre-event support as needed.
    • Ensure the smooth delivery of each event by setting up tooling, offering live support and reporting any issues to the Live Engineering team.
    • Work closely the Community Education Managers to prepare and publish event replays.
    • Suggest and implement process/tooling improvements to level up the quality of our events.

• • • Program Management:
    • Offer administrative and program management support for larger community programs, such as learning cohorts and contests.
    • Document processes and SOPs to allow our Community team to scale programs effectively.
    • Set up back-end tools and perform admin tasks to support our Community team as needed.

• • Community Management:
  • Support Community Managers in daily moderation of the community, with a special focus on facilitating resource documentation and discovery.
  • Support the Community Education Managers in creation of monthly roundups and certain resources.
  • Work closely with Community and Internal Tools teams to create and implement a tagging system, allowing us to discover and connect community builders more effectively.

What you’ll need to be successful

• • Experience improving processes & creating efficiencies.
  • Strong troubleshooting & problem solving skills.
  • Proven ability to project manage different projects.
  • Adaptability & comfort with ambiguity.
  • Excellent attention to detail.

$20 – $20 an hour

This role is a part-time contract, offered for 6 months. Compensation is $20 USD/hour, at approximately 20 hours per week.

This role will not include other benefits or perks, such as paid time off, insurances, equity, etc.