Job Description

At Railway, we make it extremely simple for engineers to deploy logic without thinking about servers. Our goal is to make developers orders of magnitude more efficient by becoming the operating system for modern development.

By building tooling for infrastructure automation, we seek to make people 100x more effective, and build 100x more impactful systems. Building leverage is a core part of what we do.

At the moment, we have a budding community with new and experienced developers showing off their creations and helping other members with the product.

As a Community Engineer, you’ll be responsible for continuing that tradition and making the community not only be a place for developers to hang out, but develop a fly-wheel where content from the community can help others as well.

Want to learn about our work culture? Here is a three-part blog series that will help you see the unique ways our team works (1 and 2 and 3).

About the role

You’d work directly with the team to:Develop programs to support and reward exemplary behavior on our forums (Discord, Feedback Forum, Twitter)Investigate the existing product and find natural on-boarding points to help bring our users aboard our communityPromote the brand through community support, content distribution, and engagement via events.Build requirements on tooling for automation to make your own role easier.Engage and grow our nascent open-source community

When we say community, we don’t mean captive audience. You will be given complete autonomy over how you wish to build relationships with new and existing community members.

About youA keen eye for insight. You’ll be able to implement social media campaigns to align with marketing strategies on specific platforms that fit best with their niche audience.A strong sense of empathy. Ideally you’ll have experience operationalizing and working with others in different functionsA great sense of direction and prioritization when it comes to dealing with the ambiguity of an early stage startupA sense of grit to dive into a problem, implement a solution, scale that solution, and replace it when neededA great set of communication skills for getting your point across, solution implemented, and beyond

We value and love to work with diverse persons from all backgrounds

Things to know

For better or worse, we’re a startup; our team dynamics are different from companies of different sizes and stages.

• We’re distributed ALL across the globe, and that’s only going to be more and more distributed. As a result, stuff is ALWAYS happening.
• We do NOT expect you to work all the time, but you’ll have to be diligent about your boundaries because the end of your day may overlap with the start of someone else’s.
• We’re a small team, with high ownership, who are not only passionate about what we do, but seek to be exceptional as well. At the time of writing we’re 21, serving hundreds of thousands of users. There’s a lot of stuff going on, and a lot of ambiguity.
• We want you to own it. We believe that ownership is a key to growth, and part of that growth is not only being able to make the choices, but owning the success, or failure, that comes with those choices.

Benefits and perks

At Railway, we provide best in class benefits. Great salary, full health benefits including dependents, strong equity grants, equipment stipend, and much more. For more details, check back on the main careers page.

Beyond compensation, there are a few things that we believe that make working at Railway truly unique:

• Autonomy: We have very few meetings. Just a Monday and a Friday to go over the Company Board. We think your time is sacred, whether it’s at work, or outside of work.
• Ownership: We’re a company with a high ownership, high autonomy culture. We hope that you’ll come in, help us, and over the course of many years do the best work of your life. When we bring you onboard, we expect you to change the company.
• Novel problems/solutions: We’re a startup that’s well funded, with cool problems, which lets us implement novel solutions! We abhor “busywork” and think, whether it’s community, engineering, operations, etc there’s always opportunity for creative and high leverage solutions.
• Growth: We want you to grow with us, but we know that talent is loaned, so when you figure out what area you want to grow in next, whether it’s at Railway or outside, we’ll make sure you land there.