Job Description

This is a remote position.

We are seeking a top candidate to join our team as  Associate Research Analyst.

Compensation:

USD 10 – 17/hour.

Location:

Remote (anywhere).

Mission of Softgic:

In Softgic S.A.S. we work for the digital and cognitive transformation of our clients, aware that quality is an essential factor for us, we incorporate the following principles into our policy: 

• Deliver quality products and services.
• Achieve the satisfaction of our internal and external clients.
• Encourage in our team the importance of training to grow professionally and personally through development plans.
• Comply with the applicable legal and regulatory requirements.
• Promote continuous improvement of the quality management system.

What makes you a strong candidate:

• You are proficient in BI (Business intelligence), data analysis, SQL, and Tableau.
• English – Native or fully fluent.

Responsibilities and more:

• Deliver exceptional service to support relationships with clients and internal stakeholders. 
• Analyze and report survey results, summarizing key findings and insights relevant to client needs.
• Perform data cleaning and processing, collaborating with analysts to organize and prepare data for analysis.
• Create reports incorporating written summaries and data visualizations based on online survey results.
• Internal teams with research-related requests, including data points for reports, webinars, and marketing collateral.
• Support the survey design and execution process under the guidance of senior Research Analysts.
• Work with large, complex data sets to identify key insights and actionable takeaways.
• Collaborate effectively in a team environment, fostering a cooperative and results-driven approach.
• Follow management direction professionally and respectfully.
• Maintain consistent, punctual, and reliable attendance.

Requirements

Qualifications: 

• Strong attention to detail, particularly when working with large, complex data sets and conducting in-depth research analysis and reporting.
• Excellent time management and prioritization skills, with the ability to handle multiple projects simultaneously.
• Proven experience with Tableau or other Business Intelligence (BI) tools for data analysis and visualization.
• Proficiency in Microsoft Office Suite, including Excel and PowerPoint.
• Preferred proficiency in SQL, SPSS, and other data management and analysis tools.
• Excellent communication skills (written, verbal, and presentation), essential for interacting with customers and coworkers.
• Strong mathematical skills, with the ability to effectively interpret, analyze, and manipulate numerical data.
• Quick adaptability to new software, with expertise in databases, spreadsheets, report writing, project management, word processing, and presentation tools.
• Ability to interpret data insights to drive informed business decisions for both internal and external stakeholders.
• Strong problem-solving skills with the ability to follow written, oral, or diagram-based instructions effectively.

EDUCATION/EXPERIENCE

• Bachelor’s degree or equivalent in business or related field. Courses or formal training in marketing research or quantitative research preferred.

Benefits

• We’re certified as a Great Place to Work. 
• Opportunities for advancement and growth.
• Paid time off.
• Formal education and certifications support.
• Benefits with partner companies.
• Referral program.
• Flexible working hours.